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Home > Support > Fraud / Extreme Calls
Fraud / Extreme Calls

In much the same way that businesses are often unaware of line usage, it’s also nigh on impossible for them to keep track of who is making calls and to where. Therefore, Executel provides a unique Fraud/Extreme Calls monitoring service which identifies and alerts
the customer to high value calls as a result of Premium Rate numbers.

CASE STUDY

In just one day, within one organisation, 34 calls were made to a Premium Rate number resulting in costs of £130. Executel’s Managed Administration Team notified the customer immediately and action was taken to prevent any further abuse.

34 Premium Rate calls at a cost of £130 are equal to 7,647 call minutes at standard local/national rate

 
 
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