Helpdesk
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The Executel Helpdesk is the hub of our after-sales support function.
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Query Board

As well as closely monitoring lines and call traffic, Executel’s Managed Administration Team utilises a bespoke Query Board system to log and track customer account queries. This ensures that all queries are monitored, managed and dealt with as quickly and efficiently as possible.

CUSTOMER QUOTE

“Executel’s Managed Administration Team has performed outstandingly, taking ownership of what could otherwise have proved a costly and time-consuming task. They have provided a unique and personal service which is second to none and I am delighted with the results.”

Ian Baldam, Group Purchasing
Manager for British Polythene Plc

 
 
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